Step 5: Preparing Staff, Instructors, Facilitators and Tutors to Observe Outcomes

It is important to work with the instructors, tutors, facilitators and your staff to ensure your team has the tools they need to collect the data you will need for reporting. It can also help people feel engaged in the process of gathering data when they understand why they are collecting the measures, and how that information can help improve future programming.

You may want to encourage your team to sample some of this e-learning workshop, and spend some time with them to answer any of their questions about Outcomes-based Measurement and Evaluation.

Be sure to share relevant information gathered during the intake process and the development of personal learning plans with learners that will help inform the delivery of programs. For example: what goals have learners identified, are there any barriers the facilitator should be aware of, learning styles, learning challenges, etc.

• Review with the instructor/facilitator/staff any appropriate checklists or forms that will be required to track or document information during program delivery.
• Provide the instructor/facilitator/staff with processes to follow if they run into challenges collecting data, and encourage them to reach out for support.
• Consider providing tutors/facilitators/instructors with a simple form that will allow them to report on outcomes measures, and keep you up to date on any successes or challenges they may be experiencing.

  Resource: Sample Tutor Check-in Form