Staff & Volunteer Training - Literacy Audit Checklist
The Literacy Audit Checklists will help you assess your organization’s service practices. Focusing on your organization’s literacy practices can improve your connection, engagement and retention of clients.
Did you know it’s important that staff receives ongoing training to improve the accessibility of services?
Take a moment to think about your organization’s practices:
- What training have staff received?
- What training do you need to improve your services?
- How will you ensure that the appropriate training is consistently offered to your staff?
This literacy audit checklist is intended to be used with the Opening Doors: Literacy Audit Tool Kit