Cancellation and Refund Guidelines

Cancellation and Refund Guidelines

Updated September, 2021.

For paid training, professional development and other events hosted or coordinated by the Community Learning Network, please be advised of the following cancellation and refund guidelines:

If you are unable to attend a training event, you must notify Community Learning Network via email of all cancellations prior to the first day of the training. Non-attendance does not constitute notice of withdrawal.

  • Notice of Cancellation that is given within the required number of days before the training event will ensure you can transfer registration to someone else in your organizationEvents with CLN trainers require 7 days notice and events with guest trainers, not from CLN, require 10 days notice before the training event. 
  • If Notice of Cancellation is given fewer than 7 or 10 days (as stated above) before the first day of the training event, the registration fee is non-refundable and non-transferable.

  • Registration fees are non-refundable.

Important Note: The CALP Portal also promotes relevant professional development, training and/or literacy-focused community events hosted by partner organizations and Community Adult Learning system stakeholders.

For external events that are posted on the CALP Portal Training & Events Calendar, please check with the hosting organization for information on their registration, cancellation and refund policies.