Cancellation and Refund Guidelines

Updated July 1st, 2017.

For paid training, professional development and other events hosted or coordinated by the Community Learning Network, please be advised of the following cancellation and refund guidelines:

If you are unable to attend a training event, you must notify Community Learning Network via email of all cancellations prior to the first day of the training. Non-attendance does not constitute notice of withdrawal.

  • Notice of Cancellation that is given 10 or more business days before the training event will ensure your registration fee is eligible for a refund, less a $25.00 administrative fee.
  • If Notice of Cancellation is given fewer than 10 business days before the first day of the training event, the registration fee is nonrefundable.

Refunds will be applied to the original form of payment (i.e. the credit account used to pay for the registration).

Important Note: The CALP Portal also promotes relevant professional development, training and/or literacy-focused community events hosted by partner organizations and Community Adult Learning system stakeholders.

For external events that are posted on the CALP Portal Training & Events Calendar, please check with the hosting organization for information on their registration, cancellation and refund policies.