Community Learning Network – Platform Infrastructure & Data Residency

Community Learning Network (CLN) operates a centralized digital platform dedicated to providing relevant and responsive training, professional development, networking opportunities, and support for over 80 Community Adult Learning Programs (CALPs) across Alberta. CLN works in collaboration with and is supported by funding from the Government of Alberta.

• Community Adult Learning Program (CALP): CALPs are found in communities across Alberta. They help adults learn new skills like reading, writing, math, and using a computer.
• CALP Database: A secure database and reporting portal for CALP administrators to track programs and learners.
• Adult Learning Alberta (ALA): Public-facing initiative providing community members with event-based learning opportunities.

CLN technology infrastructure, administrative tools, registration and database software are deployed on Members Village. This specification outlines the data residency, security, and administrative controls supporting CLN's digital services.

Applications & Deployed Workflows

CLN's deployment leverages an isolated enterprise architecture configured to drive multiple independent web properties through a unified administrative backend. Key active modules include:

• Membership: CALP membership is available through a custom workflow.
• Payments: Credit card processing routed through a payment gateway secured via TLS 1.3.
• Member Portal: Self-serve portal for members-only communications, profile updates, and receipts.
• Website: Multi-site CMS powering public and members-only content across the main domain, subdomain, and secondary web properties.
• Forms: Secure intake forms for registration and program-specific intake.
• Email Marketing: Opt-in emails containing program news and events.
• Conferences: Registration for the bi-annual Literacy & Learning Symposium.
• Resources: Verified resources in text, file and video formats.
• Events: Events segmented by CALP and ALA initiatives.
• Database Portal: Authenticated portal for program administrators to manage learner data, obtain reporting insights, and generate reports for submission to the Province of Alberta.
• Learning Management System: Self-serve and cohort-based courses focused on skill development content, quizzes, and assignments.

Privacy Frameworks

CLN retains exclusive ownership and governance over all data. The platform enforces compliance with federal privacy mandates, including CASL-compliant communication tools with granular opt-out management.

Core Infrastructure

Infrastructure operations adhere to the following protocols for the CLN digital properties specified herein:

1. Canadian Data Residency:
   Primary databases, container clusters, and automated snapshots reside exclusively in Canadian data centers (Toronto, ON).
2. Network & Storage Encryption:
   Enforced HTTPS (TLS 1.3/1.2) in transit; AES-256 data encryption at rest.
3. Access Controls:
   Zero-trust architecture with MFA and SSH key authentication restricted to authorized system engineers.

Third-Party Integrations: Where CLN enables specialized third-party tools (e.g. embedded video streaming), data processed by those specific tools is subject to their agreements.

Governance & Inquiries

• For Data Records & Policy Requests:
  To update data, or submit a formal data access inquiry, contact the CLN Office directly.
• For Platform Support:
  Operational software architecture inquiries are coordinated between CLN administration and the technical team at Members Village.